Before You Start
Make sure you have:Your login credentials from HR
Your Social Security Number (for tax forms)
Bank account information (for direct deposit)
Accessing the Portal
- Check your email for an invitation from Saguaro Transport
- Click the confirmation link in the email
- You’ll be redirected to the onboarding portal at
/onboarding
If you haven’t received an invitation email, contact HR at (602) 905-5116 or email hr@saguarotransport.com
Portal Navigation
Onboarding Steps
Complete each step in order to finish your onboarding:Step 1: Sign Documents
Review and sign initial employment documents:- Employment agreement
- Company policies acknowledgment
- Confidentiality agreement
Step 2: Code of Ethics
Read and acknowledge the company Code of Ethics covering:- Professional conduct standards
- Ethical business practices
- Reporting procedures
Step 3: W-9 Form
Complete the IRS W-9 form for tax purposes:Step 4: Tax Withholding (W-4)
Set up your federal tax withholding:Step 5: Direct Deposit
Configure your payroll direct deposit:Signing Documents
All documents use electronic signatures:1
Open Document
Click Sign & Submit on the document card
2
Fill Form
Complete all required fields (marked with *)
3
Draw Signature
Use your mouse, trackpad, or finger to sign in the signature box
4
Submit
Click Submit Document to finalize
Document Statuses
After submission, your documents go through review:Completing Onboarding
Once you submit the Direct Deposit form (Step 5):- Your status automatically changes to Active
- You gain access to the Driver Portal
- HR will review your documents and reach out if needed
Troubleshooting
I can't access the onboarding portal
I can't access the onboarding portal
- Verify you’re logged in with the correct email
- Contact HR to confirm your employee record is set up
- Ask HR to resend your invitation email
My signature isn't saving
My signature isn't saving
- Try using a mouse instead of trackpad
- On mobile, draw directly on the signature area
- Try a different browser (Chrome recommended)
- Clear browser cache and reload the page
My document was rejected
My document was rejected
- Check the Documents tab for the rejection reason
- Contact HR for clarification if needed
- Resubmit with the requested corrections
Form fields won't submit
Form fields won't submit
- Check all fields marked with asterisks (*)
- Ensure SSN format is XXX-XX-XXXX
- Routing number must be exactly 9 digits
- Account number should not contain special characters
Need Help?
Call HR
(602) 905-5116Available Monday-Friday, 8am-5pm
Email HR
hr@saguarotransport.comResponse within 24 hours