> ## Documentation Index
> Fetch the complete documentation index at: https://docs.saguarotransport.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Employee Onboarding Portal

> Complete your onboarding paperwork electronically

The Employee Onboarding Portal guides you through completing required employment paperwork. All documents are signed electronically and stored securely.

## Before You Start

Make sure you have:

<Check>Your login credentials from HR</Check>
<Check>Your Social Security Number (for tax forms)</Check>
<Check>Bank account information (for direct deposit)</Check>

## Accessing the Portal

1. Check your email for an invitation from Saguaro Transport
2. Click the confirmation link in the email
3. You'll be redirected to the onboarding portal at `/onboarding`

<Note>
  If you haven't received an invitation email, contact HR at **(602) 905-5116** or email **[hr@saguarotransport.com](mailto:hr@saguarotransport.com)**
</Note>

## Portal Navigation

| Tab           | Description                             |
| ------------- | --------------------------------------- |
| **Home**      | Welcome page with progress overview     |
| **Checklist** | Interactive 5-step onboarding checklist |
| **Documents** | Electronic document signing             |
| **Resources** | Training materials and policies         |
| **Team**      | Directory of key contacts               |

## Onboarding Steps

Complete each step in order to finish your onboarding:

### Step 1: Sign Documents

Review and sign initial employment documents:

* Employment agreement
* Company policies acknowledgment
* Confidentiality agreement

### Step 2: Code of Ethics

Read and acknowledge the company Code of Ethics covering:

* Professional conduct standards
* Ethical business practices
* Reporting procedures

### Step 3: W-9 Form

Complete the IRS W-9 form for tax purposes:

| Field              | Description                           |
| ------------------ | ------------------------------------- |
| Legal Name         | Your full legal name                  |
| Tax Classification | Individual, LLC, Corporation, etc.    |
| Address            | Your current mailing address          |
| SSN/EIN            | Social Security or Employer ID Number |

### Step 4: Tax Withholding (W-4)

Set up your federal tax withholding:

| Field                  | Description                           |
| ---------------------- | ------------------------------------- |
| Filing Status          | Single, Married, Head of Household    |
| Dependents             | Number of qualifying dependents       |
| Additional Withholding | Extra amount to withhold per paycheck |

### Step 5: Direct Deposit

Configure your payroll direct deposit:

| Field          | Description                        |
| -------------- | ---------------------------------- |
| Bank Name      | Name of your financial institution |
| Routing Number | 9-digit bank routing number        |
| Account Number | Your bank account number           |
| Account Type   | Checking or Savings                |

## Signing Documents

All documents use electronic signatures:

<Steps>
  <Step title="Open Document">
    Click **Sign & Submit** on the document card
  </Step>

  <Step title="Fill Form">
    Complete all required fields (marked with \*)
  </Step>

  <Step title="Draw Signature">
    Use your mouse, trackpad, or finger to sign in the signature box
  </Step>

  <Step title="Submit">
    Click **Submit Document** to finalize
  </Step>
</Steps>

<Tip>
  If you make a mistake on your signature, click **Clear** to start over before submitting.
</Tip>

## Document Statuses

After submission, your documents go through review:

| Status        | Meaning                             |
| ------------- | ----------------------------------- |
| **Submitted** | Received, pending HR review         |
| **Approved**  | HR has verified and approved        |
| **Rejected**  | Needs revision (you'll be notified) |

## Completing Onboarding

Once you submit the Direct Deposit form (Step 5):

* Your status automatically changes to **Active**
* You gain access to the **Driver Portal**
* HR will review your documents and reach out if needed

## Troubleshooting

<AccordionGroup>
  <Accordion title="I can't access the onboarding portal">
    * Verify you're logged in with the correct email
    * Contact HR to confirm your employee record is set up
    * Ask HR to resend your invitation email
  </Accordion>

  <Accordion title="My signature isn't saving">
    * Try using a mouse instead of trackpad
    * On mobile, draw directly on the signature area
    * Try a different browser (Chrome recommended)
    * Clear browser cache and reload the page
  </Accordion>

  <Accordion title="My document was rejected">
    * Check the Documents tab for the rejection reason
    * Contact HR for clarification if needed
    * Resubmit with the requested corrections
  </Accordion>

  <Accordion title="Form fields won't submit">
    * Check all fields marked with asterisks (\*)
    * Ensure SSN format is XXX-XX-XXXX
    * Routing number must be exactly 9 digits
    * Account number should not contain special characters
  </Accordion>
</AccordionGroup>

## Need Help?

<CardGroup cols={2}>
  <Card title="Call HR" icon="phone">
    **(602) 905-5116**

    Available Monday-Friday, 8am-5pm
  </Card>

  <Card title="Email HR" icon="envelope">
    **[hr@saguarotransport.com](mailto:hr@saguarotransport.com)**

    Response within 24 hours
  </Card>
</CardGroup>